Toyota Stops Sales Of Lexus GX 460
Wednesday, April 14, 2010
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Lexus GX 460s will stay on dealer lots while Toyota figures out if there's merit to Consumer Reports' assessment of the SUV as a safety risk and what to do about it. In a news release, Toyota said:
"For more than 20 years, Lexus has made customer safety and satisfaction our highest priorities. We are taking the situation with the GX 460 very seriously and are determined to identify and correct the issue Consumer Reports identified. At this time we have asked our dealers to temporarily suspend sales of the 2010 GX 460.
Lexus’ extensive vehicle testing provides a good indication of how our vehicles perform and we are confident that the GX meets our high safety standards. Our engineering teams are vigorously testing the GX using Consumer Reports’ specific parameters to identify how we can make the GX’s performance even better.
For any customer who has purchased a 2010 GX 460 and is concerned about driving their vehicle, we will provide a loaner car until a remedy is available.
As always, Lexus is committed to providing our customers with outstanding products and service.
Customers who have any questions or concerns should contact Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987."
Consumer Reports says the recently redesigned SUV gets sideways in emergency handling maneuvers, with the electronic stability control kicking in too late, creating a rollover risk. Here's video of their test:
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